Customer Service Officer H/F GO RH Luxembourg
Luxembourg CDIOffre d’une agence de travail temporaire
-
Cette offre est publiée par une agence de travail temporaire. Il ne s'agit pas de l'entreprise dans laquelle vous travaillerez au quotidien.
- Bac +2
- Bac +3, Bac +4
- Bac +5
- Services aux Entreprises
- Exp. 1 à 7 ans
- Exp. + 7 ans
Détail du poste
We are looking for one person for our client as a Customer Service Officer.
> Your main responsibilities
Orderfulfillment & CRM :
- Propose and share preform specifications in response to customer inquiries & needs
Monitor customer account receivables to ensure timely shipment/ collection
- Generate weekly customer reporting and participate to weekly, bi-weekly customer calls
Monitor on-time shipment performance
- Visit strategic customers at least twice a year
- Monitor customer account receivables to ensure timely shipment/ collection
Demand Planning :
- Ensure regular customer receipt of demand forecast
- Maintain centralized inbox up- to- date, dispatch information as required
- Share market intelligence with demand planner and provide input to consolidated view on a monthly basis
- Maintain plant re-work list up- to- date and align with customer' priorities
Inventory management :
- Register monthly consignment stock consumptions & analyse discrepancies
- Identify alternative outlets for slow moving stocks with objective to accelerate sale
- Monthly review of customer' packaging program and ensure effective rotation & customer collaboration
Master data :
- Maintain customer instructions and contacts updated in customer master and documents
- Issue material creation request for standard preforms & obtain approval & record documentation
Le profil recherché
- Minimum 5-years in a similar role in an industrial & manufacturing environment
- Strong skills of French, German,. English both written and spoken, minimum B2 level
- Clear and effective communication skills
- Good knowledge of ERP (SAP) particularly SD- MM and WM modules
- Advanced Excel skills
- Enjoys communicating to customers & creating strong relationships
- Ability to trouble-shoot and finding solutions
Infos complémentaires
Working in a large, dynamic and globally recognized industry
Many advantages await you
- Luxembourg
- CDI
Créez une alerte
Pour être informé rapidement des nouvelles offres, merci de préciser les critères :
Envoyez votre candidature
dès maintenant !
Créez votre compte et
envoyez votre candidature !
dès maintenant !
envoyez votre candidature !
{{title}}
{{message}}
{{linkLabel}}