Apprentice - Automation And ai Integration And Incident Management Openai Python H/F Amadeus
Nice - 06 AlternanceSalaire alternance
-
La rémunération en alternance varie en fonction de l'âge et du niveau d'études du candidat.
- 486,49 - 1 801,80 € / mois
- Bac +5
- Secteur informatique • ESN
Les missions du poste
Working with us in Nice, France
This office is exceptionally multicultural, with more than 4000 people of around 97 nationalities working together. To get the best from our people we have created a work environment that promotes innovative ways of working and a better work-life balance.
GO Explore. GO Together. Make a difference.
Key Responsibilities
- Conversational bot Improvement for Travel Agents :
Enhance the existing bot to assist travel agents in utilizing the Amadeus Selling Platform Connect more effectively.
Implement features that streamline booking processes, provide real-time support, and offer personalized recommendations.
- AI Module/Application Development :
Collaborate on the development of an internal AI module/application to leverage incident ticket databases such as Win@proach or ServiceNow.
Harness AI solutions to analyze historical data, predict potential issues, and suggest proactive measures.
- Automation of Recurring Tasks :
Automate the scanning of tickets to identify potential regressions when we load new version in production.
Develop scripts or tools to monitor ticket patterns and flag anomalies.
- Security Ticket Coordination :
Automate the coordination and follow-up of specific security tickets.
- Dashboard and Alert Improvements :
Enhance ongoing dashboards and alerts related to logs and the Splunk tool.
Integrate real-time monitoring and alerting mechanisms to improve visibility and response times.
- Miscellaneous Process/Tool Improvements :
Identify and implement other process and tool improvements to optimize workflow and efficiency.
Continuously evaluate and refine existing systems to ensure they meet evolving needs.
Suggesting intelligent solutions and/or innovative technologies in response to the previously mentioned tasks
Implement a system to ensure timely resolution and tracking of security-related issues.
Your Profile
Is pursuing Master's degree studies in Computer Science, or related technical field and has a good level of proficiency in English.
What we can offer you
A critical mission and purpose - At Amadeus, you will BE powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
A flexible working model - We want our employees to do their best work, wherever and however IT works best for them.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Application Process
If your application meets the essential criteria, your profile will BE shared with our hiring managers, who will BE the next to reach out to you.
Amadeus is committed to inclusivity and accessibility. Please inform us of any specific requirements you may have so we can arrange the necessary accommodation to support your application process. Apply now and BE part of our journey to make travel work better !
#AmadeusRecruitment
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.
Amadeus endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process for Amadeus France, please contact us at. This contact information is for accommodation requests only and cannot BE used to inquire about the status of applications.
Bienvenue chez Amadeus
Job Title
Apprenticeship subject : enhancing automation and AI integration for travel agent Support and incident management SECO - SOS
Amadeus. IT's how travel works better.
We are a team of 18,000 professionals and 150 nationalities, working together to transform travel. We make the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places, and planet.
- Nice - 06
- Alternance
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