Assistant Store Manager Geneva H/F Métiers de l'industrie de la mode

Détail du poste

YOU

Undertake work with a high degree of integrity, leading by example in every situation.
Take action and ownership, aiming to BE a leader, with a passion for helping others grow
A powerful communicator, handling your colleagues and clients with personal care and empathy
Passionate about the client experience with in-depth knowledge of the desires, needs and expectations of clients
Act and think first of the employee and client relationship
Empower team members with autonomy to accomplish tasks effectively and generate enthusiasm for a positive team spirit

KEY RESPONSIBILITIES

Support your colleagues to transform each client experience into dreamlike moments for the client by creating a hand-crafted experience
Create a long-term, authentic bond with your colleagues by fostering growth, listening with respect and inclusion
BE a liaison - on the sales floor - between your colleagues and the store manager to drive and achieve individual and team objectives and act as a mentor to the team by proactively offering insights, reflections, and experiences
Support the Store Manager in driving the store strategy to achieve the best sales performance and creating a hand-crafted 360° experience for the client
Actively contribute to the development and implementation of business action plans to enhance sales for each product category and client tier segment
Provide excellent and specialized customer service to develop meaningful and loyal client relationships through CRM initiatives

Profile description :

KEY REQUIREMENTS

Ability to drive business and ensure the goals are met
Excellent communication, organizational skills with attention of detail and accuracy
Genuine interest and love for fashion and styling, paired with excellent product knowledge
Extensive experience and ability to lead the delivery of a high level of customer service
Retail operations, budgeting, planning, customer service, leadership and sales experience required
Strong in building and maintaining relationships and able to work with different departments
English language required

Education level : High School or Equivalent
Work experience : 1-2 years