Regional Data Manager H/F Christian Dior

Détail du poste

Le poste

Parfums Christian Dior is deploying an ambitious acceleration strategy on client centricity. One of the key factors in the success of this strategy is the ability to make the most of customer data to BE able to seamlessly operate hyper-targeted, hyper-personalized customer activations.

The ambition, made possible by the reinforcement of Data capabilities at Parfums Christian Dior, is to :
- Identify, prioritize and deliver local data-driven use cases (focusing initially on marketing & sales) in strong collaboration with HQ Data Accelerator teams
- Lead the development, creation and management of ASPAC specific data-driven products to meet business market goals
- Help local business teams to adopt more and more mature usages of Data, strengthening the collaboration with the global teams and the Global LVMH Data Community to instill Data culture within the company

To achieve this ambition, Parfums Christian Dior is looking for a Regional Data Manager.

Les missions

MANAGE REGIONAL DATA STRATEGY AND ROADMAP

o Prioritize, frame and deliver central use case portfolio in collaboration with local markets

o Identify local opportunities, frame and implement new data initiatives specific to ASPAC ecosystem with CRM, retail, media or eBusiness teams

DRIVE IT & DATA TRANSFORMATION IN COLLABORATION WITH CENTRAL & LOCAL BEAUTY TECH TEAMS

o Secure ongoing activities and ensure seamless delivery of migration projects in the markets (new RCU, Cegid, COMARCH)

o Unlock enablers for new projects, by expressing and prioritizing new data development needs : collection, processing, visualization, activation...

LEAD ANALYTICS AND CLIENT INSIGHTS ACTIVITIES :

o Support regional team with data analysis & insights and strategic recommendations related to CRM, retail, media and eBusiness activities

o Support markets in their daily analysis needs : onboarding on analytics tools deployed by central, help in understanding the data (i.e campaigns reports or client behaviors), deep-dive if needed

o Sync with central Client Insights team to express and prioritize needs in ad hoc studies and BI dashboards

STIMULATE LOCAL DATA EMPOWERMENT

o Promote data-driven culture and orchestrate change through the animation of trainings and workshops

o Spearhead data upskilling initiatives for the ASPAC team, including training program development and implementation

o Support ASPAC visibility in the Data community worldwide

o Act as a primary contact for coordination with HQ and LVMH Data teams to import best practices at regional level

Votre profil

Background

o Bachelor's or Master's degree in computer science, Business, Data Science, or a related field.

o A minimum of 5 years in roles focused on data-driven CRM, digital marketing, or CRM analytics, ideally gained within Retail, Luxury Goods or Management Consulting

o Experience in strategy consulting highly appreciated

o Experience in an international environment (mandatory)

o Good command of project management skills : framing skills, rigor, analytical skills, ability to summarize orally and in writing, speed of execution and autonomy, ability to lead a team + proficient in project management tools such as Jira or Confluence

o Strong product sense, with a solid understanding of user engagement and monetization strategies for data

o Hands on experience in Analytics / Big Data / Data Science is an asset

Soft Skills

o Stellar communication skills, both verbal and written

o Ability to work closely with business unit leaders and team members, with strong empathy and creative problem-solving skills

o Analytical thinker with a track record of using customer insights to inform strategic decisions

o Ability to challenge / influence technical teams

o Ability to explain complex and technical subjects in a straightforward manner

o Comfortable with diving into data analysis, leveraging tools and foster a culture of continuous learning and skill development within team

o Intellectual curiosity and good interpersonal skills are key assets for this position

Hard Skills

o Knowledge of the following data technologies : including data management platform & data lake (e.g. GCP, Azure), Analytics tools (e.g. Dataiku, SAS), DataViz solutions (e.g. Qlik, PowerBI), marketing automation (e.g. Adobe campaign)

o Demonstrated ability to create impactful presentations that effectively communicate complex information using storytelling techniques and tools like PowerPoint

Language skills

o English is essential

o Fluency in French & an Asian language would BE a plus