Account Manager Intern Card-Linked H/F Joko

Détail du poste

Who we are

We help consumers shop smarter. Our ambition is to revolutionize the way people shop, empowering them to find what they need, make informed purchasing decisions, and save money.

Joko is a tech company founded in Paris. Our team of over 50 talents is international and spread across offices in Paris, Barcelona and New York, or working remotely.

As a certified B Corporation, we are committed to making a difference in the lives of the communities we serve, including the 4 million consumers already using Joko to save money every day at over 7,000 merchants.

Over the years, we have quickly expanded our value proposition to enable consumers to make smarter shopping decisions through many features : cash back, buy now and pay later, automatic coupons, price drop alerts, carbon footprint tracking, and more. Today, we are dedicating significant resources to developing an AI-powered assistant that helps users find the right product based on their criteria for price, quality, or environmental impact from the global e-commerce catalog.

After reaching profitability in our core market, we are now expanding internationally with a primary focus on the US.

IT's still day 1; come build the future of shopping with us !

This position is Paris-Based.

Our B2B team

Nothing stops them from getting the best deals for Joko users. The B2B team's mission is to develop and grow Joko's merchant network, and available offers.

The B2B team is divided between our three business lines at Joko : Online, Card-Linked, and Gift Cards.
- For the Online team, Account Managers are in charge of growing and managing our portfolio of e-commerce partners, directly with e-merchants or through our relationship with affiliate marketing platforms.
- As for Card-Linked, Account Executives are in charge of signing Enterprise deals with top-tier retailers with physical stores, and Account Managers are in charge of growing these long-lasting partnerships.
- Finally, for the Gift Cards team, Account Managers are in charge of growing and managing the portfolio of brands and retailers, through relations with providers and in direct relationships with merchants.

Led by Nicolas, our CRO, we are a vibrant team full of energy ! We work closely with other teams to give the best experience to our partners and build strong long-term relationships. We are a small but unstoppable squad that manages millions of Euros in contracts thanks to our outstanding team members and a deep sense of camaraderie. We don't take ourselves too seriously and make sure that the journey is a blast !

What you will do

We are looking for talented people who are willing to build the most amazing rewards experience for consumers by developing lasting partnerships with top-tier brands and companies.

As an Account Manager Intern, your main mission will BE to maintain and develop partnerships on your own portfolio of SMB accounts and increase our turnover. You will report to the Account Manager in charge, and BE part of the B2B team. You will also work closely with the different other teams (sales, product, marketing, etc.).

Your responsibilities :
- Creating a strong and lasting relationship with the clients you are in charge of. You will lead client day-to-day relationships, secure regular touch-points, and drive & measure client satisfaction.
- Identifying, understanding, and answering our partners' needs according to their specificities as you will BE in charge of retailers, DNVBs, and pure players.
- Having a clear vision of the trends in your clients' markets thanks to payment data-based analyses. You'll use this knowledge to perfectly tailor proposed offers and communications.
- Ensuring perfect and multi-platform communication about your clients' offers on the app by working closely with the B2C marketing team.
- Increasing Joko's turnover by upselling and cross-selling.
- Closely monitoring the offer's results and performances. You will improve existing processes and tools to manage your portfolio of clients and make a weekly and monthly report to the team
- Working with the Product and the Ops teams in order to improve processes and create solutions to build solid foundations to scale the AM department at Joko.

Who we're looking for
- Education : You are currently in a top engineering or business school (or equivalent). Second half of gap year or end of study internships only.
- Languages : You are bilingual in French and English, written and spoken.
- Tools : You master Excel & PowerPoint.
- Analytical skills : You love analyzing data and making informed and data-based decisions.
- Communication skills : You are very comfortable in spoken and written formats. You love communicating and are not shy.
- Attention to details : You know that the devil is in the details and you always spot issues.
- Efficiency : You are fond of productivity tools and able to deliver on time on projects with many stakeholders.
- Mindset : You have an entrepreneurial mindset, you like challenges, you welcome feedback and you are willing to get better every day to reach excellence. You have a strong capacity for adaptation, organization, and autonomy. You always GO the extra mile.
- Problem solver : You are pragmatic and know how to solve problems quickly.

Our perks

We believe that flexibility and trust are important parts of a company. Our work environment reflects this thanks to :
- Flexible remote : If you live in Paris, you can work from our office or from your place with no constraints. If you live elsewhere, you can get access to a coworking space.
- Work from anywhere : Do you want to travel to Italy for a month and work from there? For up to 3 months a year, you may work from most countries in the world.

On top of that, we offer many perks such as :
- A budget for remote workequipment
- A ClassPass subscription for you to stay in shape wherever you are
- Premium health insurance (Alan Bluein France)
- ASwilecard for your meals, if you are based in France
- Frequent team events and in-person gatherings every quarter !
- And so much more, see

Our hiring process
- 20-min call with the Hiring Manager
- 45-min personality interview with two team members
- A case study followed by a 45-min debrief with team members / For Tech positions : live tests with team members
- 45-min Founders interview
- Reference calls

You might also BE invited to meet other team members at the office for a coffee or a drink !