Internship - Partnership Assistant W - M Paris France H/F DFS Group

Détail du poste

What if you joined the world leader in the sale of luxury products to international travelers? Do you like a challenge and want to evolve in a multicultural environment?

DFS is made for you !

Join us on this great adventure !

We are looking for our Partnership Assistant (F/M) for a 6-month internship starting in January 2025.

This involves working with the tourism industry in Paris and internationally to develop the image of La Samaritaine and attract a high-end French and international individual clientele.

The missions revolve around two axes :

- VIC customer requests : Coordination and reservations of all requests for private shopping experiences between partners, the Apartment team

- B2B partnerships : 5* Hotels & Palaces, private concierge services, museums, tour operators, high-end travel agencies, etc.

Main missions :

1/ Support for teams for :

- Partner meetings

- Store visits

- Events

- Film shoots

- Reception of VIP customers.

2/ Management of partner and customer requests :

- Coordination with store/head office teams

- Reservation of personal stylist/salon services, visits, experiences linked to our agency.

3/ Database monitoring and KPIs :

- Contact database monitoring

- Producing reports

- Monitoring of KPIs

- Analysis of customer feedback and communication campaigns

4/ Communication :

- Monitoring of campaigns and communication tools : Design and production, compliance with back-planning of content production, monitoring of translations, proofreading of texts and monitoring of printing and deliveries

- Management of B2B Newsletters : follow-up of retro-planning, search for topics, coordination of content with the different services, distribution and monitoring of KPIs

- Development and implementation of B2B & B2C communication tools

- Virtuoso communication monitoring

5/ Monitoring B2B trade shows

6/ Participation in virtual B2B trade shows and webinars

Your profile :

You are preparing a Master's level diploma.

Knowledge of luxury codes would BE a plus.

You must BE fluent in French and English.

You are recognized for your dynamism, your creativity and your attraction to figures and analyses.

Job-related constraints :

- The work is carried out in a prolonged sitting position

- The work is done on a screen and in an open space